Cases / Enterprise Simulation · 2020
The Living Warehouse: a VR Digital Twin Accepted as an Audit
A VR tour of a national pharma warehouse that international regulators accepted in place of a physical inspection during the pandemic.
RoleSenior Product Owner / Lead Project Manager, Jasoren
Period2020
ClientNUPCO, Saudi Arabia
DomainPharma logistics, VR digital twin
Context
NUPCO needed to prove its quality standards to international partners. The warehouse handles controlled substances, so physical tours were a security problem. The goal: a remote audit tool with full transparency and no security risk from visitors.
My role
I led the product from research to delivery.
What I did
- On-site research. Spent a week in the facility, studying logistics flows and filming workflows to reproduce the exact rhythm of the operation.
- A living simulation, not static 360° photos. A linear, voice-guided tour surrounded by an autonomous ecosystem: forklifts moving pallets and staff scanning inventory in the background.
- Designed it as a breathing, working facility rather than a staged 3D model.
Result
- During the pandemic, flight bans made the mandatory physical inspection impossible and negotiations over COVID-19 treatments with Chinese suppliers stalled.
- International regulators accepted the VR tour as a valid substitute for a physical audit — an exception that helped unlock supply during the crisis.